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If you are not completely satisfied with any product you receive you can return it for an exchange or refund within 30 days.
We will also refund the postage charge reimburse you for the cost of posting the item back to us.
We offer a 12 month warranty on all the products we sell.
If any item you buy from us develops a fault due to materials or workmanship within one year of the purchase date you can return it to us for an equivalent replacement.
Most orders are despatched the next working day.
We welcome phone orders. Please call us on 0409 635 288 to make an order.
Free shipping is available on most orders. Express Post is available.
Return any item for a full refund including postage costs.
A complete rundown of how to dress the frets of a guitar using our Fret Dressing Kits by Sean from Hancock Guitars.
